Healthspan Wealth Opens Early Access to Health Planning Platform for Financial Advisors
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Healthspan Wealth is testing structured workflows for health and family transitions, aiming to help advisory firms coordinate care decisions and retain client relationships.

Healthspan Wealth is opening early access to a platform designed to give financial advisors a repeatable way to respond when a client’s health or family circumstances change. The product organizes tasks and communication across advisors, clients, attorneys, care managers and relatives—groups that often need to make connected decisions but may lack a shared process.
Founded in Falls Church, Virginia, by financial services veterans Thomas C. West and Suzanne Schmitt, the company is built around the gap between financial plans and the health events that can reshape them. West, a managing senior partner at Signature Estate & Investment Advisors, said he has seen families encounter a diagnosis or care crisis without a clear process for bringing financial planning into the response.
“For 30 years I've watched families hit a health event and discover their financial plan had no answer for it,” West said. “Advisors want to help. They just don't have a process. They have the internet and a hunch.”
Schmitt, who previously led aging investor strategy at Fidelity Investments, developed Healthspan Wealth’s operating model to address that coordination problem. “Health and wealth decisions have never actually been separated, but the industry has historically treated them that way,” she said. “We spent our engineering effort on that problem specifically. Once it's solved, you can finally give an advisor a repeatable process instead of just a referral.”
Demand meets a shortage of structured support
The company is entering a market where health needs are increasingly part of wealth management conversations. Capgemini's World Wealth Report 2026 says approximately 69% of wealth management executives consider longevity strategies and health-related wealth solutions their top priority when serving high-net-worth clients. A separate analysis cited by CPA Trendlines in April 2026 found that approximately 65% of affluent investors seek health-insurance guidance from advisors, while only 4% report receiving health-care planning from them.
Those figures point to a gap between client demand and the support clients say they receive. They don't establish how much of that gap any one product can close. Advisors still need to understand what clients are asking for, which professionals should be involved, and where the advisor’s role ends. Healthspan Wealth’s approach is to make the sequence of work more explicit, so a triggering event can start a defined set of tasks rather than leave the response to memory or an informal referral.
The underlying need can arise in different circumstances. A client may receive a serious diagnosis, take on caregiving duties for an aging parent, or face a change in a family member’s care situation. Each situation can affect decisions about finances, family responsibilities and professional support. A workflow can help organize those decisions, though it cannot make them for the family or replace the judgment of the professionals involved.
Workflows, privacy and firm-specific processes
Healthspan Wealth says its platform is supported by five granted patents. The features described include automated redaction and replacement of protected health information and personally identifiable information, intended to let professional teams communicate without sharing those details in their original form. The company says it would not store client data on the platform.
Other patented functions are designed to pass changes in a client’s circumstances to relevant parts of the system, reducing the need to enter the same information again. Role-aware prompts guide participants—including advisors, clients and elder law attorneys—through next steps suited to their respective roles. Two further patents cover household relationships and dependencies, along with identifying the journey a client and family may need to follow next.
These functions underpin more than 100 advisor-aligned journeys, according to the company. Each journey sequences tasks and prompts, records steps taken, and creates a documented account of the process. The practical test will be whether those records and prompts fit the way firms work while keeping sensitive information protected. The source of the client information, how it is shared, and how participants handle a workflow will matter alongside the platform’s design.
The platform also includes a journey builder that lets advisory firms encode their own processes. That could make knowledge held by an experienced advisor easier to deliver across a practice. It may also require firms to decide which steps should be consistent across clients and where individual circumstances call for a different response. A template can structure a conversation, but the quality of the result still depends on the people using it and the information available to them.
For advisors assessing how healthcare needs shape retirement and estate planning, the platform reflects a broader shift toward treating longevity as a family and financial planning issue. Advisors increasingly face opportunities to bridge care and wealth planning as clients live longer and family arrangements become more complex.
Retention case and next milestones
West has also presented the platform as a way to keep clients and their assets within an advisory relationship during major life transitions, and to improve the chances that the next generation stays with the same advisor. That commercial aim sits alongside the service question: whether a firm can help families coordinate difficult decisions in a consistent, useful way. A workflow may make support easier to deliver, but retention will depend on whether clients and families find the assistance valuable.
Healthspan Wealth is not alone in targeting aging and care needs. In late October 2026, hybrid registered investment advisory firm Sanctuary Wealth partnered with elder care platform bQuest to add aging and long-term care guidance to its advisor toolkit. The appearance of multiple products aimed at this area suggests firms are beginning to invest in tools for a workflow gap that has drawn more attention from the advice industry.
Healthspan Wealth is onboarding a limited number of advisors and firms through its early access program. The company is targeting SOC 2 certification and a full launch in the first quarter of 2027. Those milestones will give prospective users more to assess about the platform’s readiness, while the early access period can show how the journeys work in advisory practices. For now, the central question is whether a structured process can help advisors respond to health-related changes without losing sight of the family’s specific needs.